123-456-7878

General Questions

  • Most of the definitions are in OAR 333-008-0010.
  • Rules that apply to patients and caregivers can be found mainly in OAR 333-008-0020 to 333-008-0080.
  • Rules that apply to growers and grow sites can be found mainly in OAR 333-008-0033, 333-008-0037, ​333-008-0047, 333-008-0500 to 333-008-0640.
  • Rules that apply to dispensaries are OAR 333-008-1000 to 333-008-1248 and 333-008-2000 to 333-008-2200.
  • Rules that apply to processors are OAR 333-008-1600 to 333-008-2200.
  • Labeling rules can be found in OAR 333-007-0010 to 333-007-0100.
  • Concentration and serving size limits can be found in OAR 333-007-0200 to 333-007-0220.
  • Cannabis testing requirements can be found in OAR 333-007-0300 to 333-007-0490.
  • Accreditation of laboratories can be found in OAR 333-064-0100 to 333-064-0110.

Individuals can subscribe to receive email updates related to medical marijuana.

Patients Query

Individuals with a qualifying medical condition and a recommendation for medical marijuana from an attending physician may apply for a medical marijuana card.

Visit our New Patients page to learn how to apply for a medical marijuana card.

If, upon an initial review, it appears that a complete application has been received, the patient will be issued a receipt letter. This receipt has the same legal effect as a registry identification card for 30 days following the date printed on the letter. Once your application is finished being processed, a card will be mailed to you.

If your application is NOT complete, OMMP staff will send you an "Incomplete Letter" to let you know what needs to be submitted to complete your application. You will have 14 days from the date of the letter to get the missing application materials to OMMP. If the missing application materials are not submitted within the 14 days, your application may be rejected.

Technical Questions

The Medical Masterclass website is designed to function on Internet Explorer 9 and above. If you are using an older browser version, you will need to upgrade Internet Explorer to a newer version.

CHECK YOUR PASSWORD

Are you using the correct password? If you wish to reset your password, you can do so by clicking the "Forgot password" link on the login page. This will delete the old password and a new one will be sent by email.

(If your browser has been set up to store login details, please make sure you clear any previously remembered passwords - i.e. if the username/password is already filled in on the login page, please delete these details and re-type).

NB If you incorrectly type your password too many times consecutively the account will be locked. See "This account is locked" below.

IF YOU ARE USING THE CORRECT PASSWORD

Authentication requires a ‘cookie’ to be sent to the user’s web browser (These are small text files temporarily stored by your web browser which enable us to identify you when you are logged in.) If cookies are disallowed then the screen will return to the login page immediately after entering the username and password.

Instructions for allowing these in Internet Explorer are provided below:

  1. Click 'Tools', 'Internet Options', and click the 'Privacy' tab.
  2. Under 'Websites - to override cookie handling for individual websites...' click 'Edit',
  3. Under 'Add Address of website' type "medical-masterclass.com" and click 'Allow'
  4. Click 'OK' to close this window
  5. Click 'OK' to close the Internet Options window

If you are not using Internet Explorer or are having difficulties, please check your browser's Help files or contact your IT department/vendor.

If you are using a product that could block cookies, e.g. Norton Internet Security, or Norton Firewall, please follow any instructions for allowing them for "medical-masterclass.com".

The system requires you to have Adobe Flash 8 (or greater) installed. If you do not have this installed, you will see a link offering to install it for you.

Should you find the presentation plays but it stops and starts it may be because your internet connection speed is insufficient. We recommend a connection of at least 1Mb. Also, depending on your situation, you may find other factors such as time of day affect your experience.

iPhone / iPad – at the present time the Apple iPhone / iPad does not support Flash and we are therefore unable to offer the PACES screencasts to iPhone / iPad users.